FINEOS Systems Administrator - Tampa, Florida United States - 12223

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Job #: 12223
Title: FINEOS Systems Administrator
Job Location: Tampa, Florida - United States
Employment Type:
Salary: contact recruiter for details
Other Compensation: 10% annual bonus, 3 weeks vacation, 401k, pension plan
Employer Will Recruit From: Regional
Relocation Paid?: NO


Division of Fortune 100 Company, great work/life balance, excellent benefits (401k, pension plan, medical/dental/vision/life, tuition reimbursement, on-ste cafe, on-site gym, etc.). Solid, stable and profitable company. Consistently rate "One of the Best Places to Work" by its employees.  


Fineos, Tampa, systems administrator, IBML, Captiva, Agile, Fairfax Quick Module


Support Captiva document processing as well as IBML Imaging Systems software/hardware administration and development; support Fairfax Quick Module remittance system and software development; Vendor support for Fineos Claims processing changes, initiating, and monitoring vendor relationships; and perform project management and quality assurance roles.  
Duties & Responsibilities:
·         Maintain, administer, troubleshoot, and code for the FINEOS Claims processing system
·         Support and administer Fairfax Quick Modules, and Captiva
·         Administer the Softrac Capture Suite by IBML to support the company’s imaging solutions
·         Initiate and maintain vendor relationships, including RFP, contracting, system requirements, and compliance related documentation
·         Perform quality assurance on all Technical Services applications in the model environment
·         Utilize JIRA to support weekly work and agile software development methodology
·         Participates in user story, development and test case creation
·         Provide status reports on current development or quality testing efforts
·         Coordinate UAT efforts with other business partners
·         Create reports and analyze results to provide insight to upper management for decision making



.        10+ years related experience
·         Bachelor’s Degree preferred
·         In-depth knowledge of the FINEOS Claims processing system
·         Knowledgeable in Captiva, IBML, Fairfax Quick Modules
·         Experience with Agile framework
·         Experience with Microsoft tools
·         Ability to work directly with business partners and the agile team to provide the best solutions to system issues and to maximize productivity
·         Understanding the deployment process and the impact on other business partners 
·         Capable of ensure proper controls for all workflow systems and financial transactions
·         Ability to work with a sense of urgency in an aggressive, multi-tasking environment
·         Ability to research and develop new technical workflows and make recommendations for the improvement of existing processes to improve efficiency and productivity
·         Able to troubleshoot production issues and make solution recommendations
·         Ability to lead meetings and maintain open communication as Project Manager on assigned technology solutions including technical writing
·         Experience with model testing concepts, SQL Server Management Studio or related query language/tools
·         Program management experience
·         Understanding of Business Process Management (BPM)
·         Experience initiating and maintaining vendor relationships, including RFP, contracting, provisioning, and system requirement documentation
·         Ability to make recommendation of additional tools, training, or best practices
The company will only employ candidates who are legally authorized to work in the United States for this position. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.