IT Solutions Analyst- SalesForce CRM, Cloud, SAP- manufacturing - chemicals - Philadelphia, Pennsylvania United States - 18932

This closed position was filled. Check out our Jobs Search Page for our current open positions similar to this one.


Job #: 18932
Title: IT Solutions Analyst- SalesForce CRM, Cloud, SAP- manufacturing - chemicals
Job Location: Philadelphia, Pennsylvania - United States
Employment Type:
Salary: contact recruiter for details
Employer Will Recruit From: Local
Philadelphia tri-state area
Relocation Paid?: NO


Our client is a global chemical company with US corporate offices in Philadelphia with five plants in several states. This is a newly created position for someone with the  enthusiasm to solve complex problems, learn new systems, and analyze business processes, to improve the overall user experience. Permanent position which sits in IT and  supports  all business units including supply chain, logistics, sales and marketing. Must live in the Philadelphia tri-state area within a reasonsble commute to center city, Philadelphia.  US Citizen  or Green Card Holder.  

This position is a combination of IT project management/ business solutions analyst which will analyze the current state of technology which is SAP, SalesForce and several other CRMS, Cloud technology to gather information from users and make technology recommendations and integrations suggestions. Responsible for providing innovative IT solutions to support organizational growth and competitive strategy. Support digital transformation journey by working with business system users and leaders to identify improvement and transformation opportunities and by providing solutions to improve operational efficiency.Sits in IT and supports all business units. SAP and SalesForce shop so you would at minimum need expertise in both of these. Requires previous experience in manufacturing environment. US Citizen or Green Card Holder.


Responsible for understanding business challenges and ideas, gathering and translating complex business requirements into application software solutions to add value to the business. Understands and supports organizational goals/priorities and contributes to strategic decisions. Leads and facilitates requirements-related events and solution activities through design thinking process, e.g. brainstorming sessions, focus groups, interviews, observation, requirements workshops etc. Responsible for analyzing industry and market trends in Value Chain Activities   to determine leading edge, best in class IT solutions while analyzing their impact on the IT landscape. Responsible for engaging third-party technology solution vendors and leading the RFP process for vendor selection. Sr. IT Business Solutions Analyst will be responsible for the creation of the IT solution approach, justification of the solution and presentation/communication of the solution to support preparation of business case for funding. Lead and manage POCs and MVP project teams for new technological solutions. Strong leadership and partnering skills to work with project delivery teams and third party vendors for realization of the solution.


  • Translate rapidly transforming business needs from Supply Chain, Logistics, Sales and Marketing areas into functional/technical requirements including proposing various alternative solutions or options for implementation with pros and cons.
  • Leading evaluation of new technologies and/or vendor software and platforms are critical components of this position.
  • Consider and balance the need for new technology vs using capabilities of existing solutions.
  • Define and document conceptual solution designs.
  • Help shape the IT strategic roadmap that will be crucial in the transforming and accelerating of business results.
  • Engage third parties to manage software demonstrations and proof of concepts (POC) to aid quick business decision-making.
  • Lead the RFP process and make recommendation for vendor technology and vendor selection.
  • Work closely with global and local IT team, Business Solution Architects and business team on PoCs and MVP studies.
  • Manage and lead POCs and MVP projects for new technological solution projects.



  • Bachelor’s degree in IT (such as Computer Science, Computer Engineering or Finances degree) 
  • 10+ years of experience in networking, infrastructure or database architecture.
  • 3+ years of application development experience.          
  • Must be self-motivated, thrives on working across multiple teams, and can use technology to solve complex business problems.
  • Ability to identify poor user experiences, technical inefficiencies, or manually intensive business processes in Supply Chain, Logistics, Sales and Marketing areas.
  • Expert knowledge of business processes, industry standards and best practices in Supply Chain, Logistics, Sales and Marketing.
  • Deep understanding of business processes and IT technology implementation experience in Supply Chain, Logistics, Sales and Marketing.
  • Strong understanding and implementation experience of one or more of the following SAP modules : SD, LE, APO, SCM
  • Experience with one or more of the following application solution is desired: Salesforce or other CRM solutions, RPA, TMS, Blockchain.
  • Knowledge and experience with cloud based solutions.
  • Knowledge and/or experience in a DevOps environment and Agile project methodology.
  • Ability lead and manage PoCs with third party vendors and internal IT resources.
  • Good knowledge in Reporting tools:  Tableau, Business Objects, Power BI
  • Microsoft Office especially Word, Excel, PowerPoint and Visio

University - Bachelor's Degree/3-4 Year Degree