Job Details

JOB DESCRIPTION

WHY IS THIS A GREAT OPPORTUNITY?

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This position will be responsible for overall bank credit administration and technical support of the bank’s loan and credit administration systems.   The individual will ensure various systems (example: bank’s credit system, CRM, computing, core systems, etc.) are providing the necessary functionality to support the credit process.    

JOB DESCRIPTION

DUTIES & TASKS:  
 

• Accountable for the overall system configuration, parameter setting and user administration rights for all systems used in the Credit Administration Department. 
• Liaise with division heads and other bank team members to comprehend systems and training needs for both new and existing users.
• Handle annual vendor management reviews, system compliance, system upgrades, interface upgrades & testing and performance issues.  
• Generate reports needed by the business unit to support management and compliance.
• Accountable for educating users and driving adoption through understanding business needs. 
• Partner closely with the corresponding division, vendor and internal resources to develop and provide solutions.  Assist in creating process augmentations to provide efficiency to streamline business processes.
• Create training material that reflects a balance of system processes and Bank practices.
• Supports users with system training, support and configuration requests.
• Create innovative templates for various software programs as needed.
• Answerable for other duties and tasks as assigned by management.

QUALIFICATIONS

EXPERIENCE NEEDED:

High level of computer and software skills with an understanding of data management systems that is both conceptual and practical is mandatory.

Bachelor’s Degree.

• 5 years of experience working with banking systems and loan processing systems is preferred.
• 5 years of experience in commercial lending or commercial loan processing is preferred.
• Excellent verbal and written communication skills that allow the individual to effectively interact with both internal and external contacts. 
   

Education:
University - Bachelor's Degree/3-4 Year Degree