Applications Support Engineer - Syracuse, New York United States - 36590



JOB DESCRIPTION

Job #: 36590
Title: Applications Support Engineer
Job Location: Syracuse, New York - United States
Employment Type:
Salary: $75,000.00 - $100,000.00 - US Dollars - Yearly
Other Compensation: NO
Employer Will Recruit From: Regional
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


Room for growth

JOB DESCRIPTION

Direct Hire

In this role you will be responsible for providing firmwide support by responding to and resolving issues with off-the-shelf, on-premise, and SaaS applications used by all firm employees.  Functions include but are not limited to installing, improving, and maintaining new and existing applications.

Responsibilities

  • Maintain the lifecycle of all off-the-shelf software used at the firm including, but not limited to:
    • Maintain licensing and configuration documentation for all applications and vendors
    • Schedule and perform regular updates on all existing applications as recommended or required by the software vendors
    • Perform security patching in collaboration with the Security and Infrastructure Team
  • Serve as a Subject Matter Expert for the Firm’s off-the-shelf applications, providing advanced application support and coordinating assistance with software vendors for troubleshooting problems and resolving issues.
  • Evaluate the current state of applications, identify aspects which could be improved and recommend changes
  • Create test plans for applications and coordinate plan execution and issue resolution for major system upgrades

QUALIFICATIONS

Qualifications

  • Bachelor’s Degree or equivalent experience required
  • 8+ years’ related IT experience
  • Proven ability to diagnose and solve problems within applications, by working with third party vendors or using appropriate tools and techniques
  • Experience with Microsoft 365 programs including Exchange Online, Azure, Active Directory, Group Policy Objects and software deployment tools

Education:
None

APPLY NOW FOR THIS JOB

Our recruiters are currently seeking to fill this position and hundreds like this in our network. If you are a match you'll be contacted with additional details.

We value your privacy and will never share your information with any employer without your consent.

Send your profile and resume to the recruiter who posted this job. You may include a cover letter to introduce yourself.

Cover Letter Text:

5,000 character limit