COO - Bhuj, Gujarat India - 43313

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Job #: 43313
Title: COO
Job Location: Bhuj, Gujarat - India
Employment Type:
Salary: $2,800.00 - $4,200.00 - Indian Rupee - Monthly
Other Compensation: 2-3 Lacs p.m.
Employer Will Recruit From: Local
Relocation Paid?: NO


Our clients are one of the most trusted Hospitals in India by providing personalized care for the best patient experience.



Job Role:

  • Appropriately represent the hospital at the Board of Directors level.
  • Develop and foster effective collaboration between clinical departments, divisions, medical staff leadership, faculty, and other affiliated services (inside and outside of the hospital) to ensure an integrated approach to providing services, and fulfilling the hospital's clinical, research, and educational goals and objectives.
  • Facilitate a highly-matrixes approach in the development of hospital services and ability to work effectively within the health system's decision-making and organizational structures.
  • Oversee major workforce and resource decisions for the hospital.
  • Where appropriate, represent the hospital to the external market, as well as internally through the application of community relations and marketing activities.
  • Develop new business strategies to enhance market share and improve overall performance.
  • Work through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyse and utilize information to develop and support management decisions.
  • Participate in the establishment and implementation of organizational policies and procedures.
  • Participate in the development and implementation of the mission, vision, and values of the institute, including the deliverance of high-quality, patient-focused health care.
  • Evaluate performance and recommends merit increases, promotion, and disciplinary actions.
  • Analyses and recommend changes in organizational systems, policies, and procedures and ensures their implementation.
  • Delegates’ authority and responsibility as appropriate.
  • Participate in professional development activities to keep current with trends and practices in health care administration (conferences, journals).
  • Look after the hospital’s overall and day to day operations as delegated by chairman / Chief Executive Officer
  • To ensure compliance with laws and regulations
  • To respond to any reports from inspecting and regulatory agencies.
  • To ensure the processes to manage and to control human, financial, and other resources.
  • Provide effective and inspiring leadership by being actively involved in all programs and services, developing a broad and deep knowledge of all programs.
  • Approving and periodically reviewing the hospital’s mission and ensuring that the public is aware of the hospital’s mission, including the deliverance of high-quality, patient-focused health care.
  • Approving the hospital’s strategic and operational plans and the policies and procedures needed to operate the hospital on daily basis.
  • Implement and comply with present capital and operating budget and other resources required to operate the hospital and to meet the hospital’s mission and strategic plan.
  • Ensure that all the meetings including committee meetings, if any is properly convened and constituted i.e. Proper notice has been given that the required quorum is present etc.
  • Deliver market intelligence - horizon scanning to understand external markets to identify/develop potential new areas for business growth.
  • Work closely with Executive Director, Chairman/Chief Executive Officer, Clinical Directors, and Heads of Service to communicate potential and actual business development opportunities that meet the growth strategy for the Hospital.
  • Assess whether new business development opportunities are commercially robust, clinically safe, and deliver return on investment and presenting risks/opportunities. Use highly complex information and present the analysis and judgment to the relevant Executive Directors to gain permission to proceed with the opportunity.
  • Provide regular reports on business development activity (opportunity pipeline) to the Hospital.
  • Deliver business development skills training to staff to increase commercial knowledge and delivery expertise within the Hospital.
  • Responsible for seeing that the organization’s strategic initiatives are carried out through its daily activities.
  • Involvement in developing an organization-wide budget, and will have to live within the institution’s financial parameters and ensure that all hospital departments do the same.
  • Patient satisfaction will generate return business, while safety and high quality are two ways to improve patient satisfaction. The hospital must meet quality indicators the COO may be required to develop systems or as in the Hospital, that prevent such events from occurring.
  • Physician relations will be a large part of the COO’s daily responsibilities. The COO will be the primary person on the administrative team who is in regular contact with a physician, building relationships, monitoring performance, and taking action when there are problems.
  • The COO will be the primary administrative contact for employees, especially department heads (as per the organogram).
  • The COO may work with an individual department head to reduce costs, streamline services or develop new services. COO will have to have a big impact on organizational culture through their day-to-day activities with both leadership and line staff.
  • COO will also need to have an understanding of technical issues such as information management or clinical care to make effective decisions and must spend time in all areas of the hospital to gain knowledge and insight.
  • Use highly complex information and present the analysis and judgment to the relevant Executive Directors /BOD to gain permission to proceed with the opportunity.
  • Responsible for the hospital accreditations process.
  • Responsible for the development of and training of the leadership team.
  • Regular meetings with consultants to discuss their operational issues as well as a marketing strategy.



 Atleast MBBS+MBA in Hospital Administration/MHA. (Can give Second Preference to BHMS/BAMS+MBA in Hospital Administration/MHA).

Skills Required:

  1. Excellent Communication and People Management Skills
  2. Exceptional Organizational and Leadership Skill
  3. Experience in Clinical Supervision and Program Management.
  4. Solid Understanding of Budgeting, Resourcing and Performance Evaluation Procedures.
  5. Excellent Knowledge of Standards (e.g. ISO) and Regulations for the Clinical Field.
  6. Proficient in MS Office and Computer Systems (e.g. Hospital Information Management Systems).

Experience Required

Min. 10 Years. (Preference should be given to Equivalent Experience in Health Care/Hospital industry).

University - Master's Degree