Call Center Technician - Bradley, Illinois United States - 16802



JOB DESCRIPTION

Job #: 16802
Title: Call Center Technician
Job Location: Bradley, Illinois - United States
Employment Type:
Salary: $40,000.00 - $55,000.00 - US Dollars - Yearly
Employer Will Recruit From: Regional
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


Call Center Mechanical/Electrical Technician - $54,080

  • Have you been a service tech road-warrior and tired of all the travel?
  • Do you want to put your industrial maintenance experience to use from a desk?
  • Or were you possibly hurt on the job and unable to handle the physical demands of being a technician?
  • If that sounds interesting, then we have the perfect job for you!

JOB DESCRIPTION

About the Position for the Service Technician

  • Our 90-year old manufacturing company sells and services large industrial machine machines used for steel fabrication.
  • We service clients worldwide in a variety of industries including, building and bridge construction, mining, manufacturing, agriculture, and wind towers.
  • We’re growing like crazy and need a talented service technician to join our call center team.
  • You’ll use our state-of-the-art remote diagnostic software to help clients around the world troubleshoot over the phone when problems arise with their equipment.
  • If necessary, you’ll schedule on-site visits when the issue requires it.
  • We provide full training and support to make you a successful mechanical/electrical service technician call center rep.
  • We’re open 24 hours/day so you can work the hours that best suit your schedule.

Compensation for Service Technician

  • $54,080 - Based on roughly $20/hour plus 8-10 hours of overtime per week.
  • Full medical benefits
  • Double pay if you work on a holiday.

QUALIFICATIONS

Our Ideal Service Technician

  • Current or Former Field Technician who is ready to move into an office based position
  • Strong electrical/mechanical background
  • Prior industrial maintenance experience a huge plus.
  • Good sense for troubleshooting and problem solving
  • Excellent communication skills and an ability to give direction to clients over the phone
  • Team player — gets along with colleagues.
  • Professional, courteous, and likable.

Location of our Service Technician Call Center

  • Manteno, Illinois
  • 60 miles south of Chicago

Military Veterans encouraged to apply; however,this position is open to everyone.

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