Call Center Technician
|Bradley, Illinois - United States
$40,000.00 - $55,000.00 - US Dollars - Yearly
WHY IS THIS A GREAT OPPORTUNITY?
Call Center Mechanical/Electrical Technician - $54,080
- Have you been a service tech road-warrior and tired of all the travel?
- Do you want to put your industrial maintenance experience to use from a desk?
- Or were you possibly hurt on the job and unable to handle the physical demands of being a technician?
- If that sounds interesting, then we have the perfect job for you!
About the Position for the Service Technician
- Our 90-year old manufacturing company sells and services large industrial machine machines used for steel fabrication.
- We service clients worldwide in a variety of industries including, building and bridge construction, mining, manufacturing, agriculture, and wind towers.
- We’re growing like crazy and need a talented service technician to join our call center team.
- You’ll use our state-of-the-art remote diagnostic software to help clients around the world troubleshoot over the phone when problems arise with their equipment.
- If necessary, you’ll schedule on-site visits when the issue requires it.
- We provide full training and support to make you a successful mechanical/electrical service technician call center rep.
- We’re open 24 hours/day so you can work the hours that best suit your schedule.
Compensation for Service Technician
- $54,080 - Based on roughly $20/hour plus 8-10 hours of overtime per week.
- Full medical benefits
- Double pay if you work on a holiday.
Our Ideal Service Technician
- Current or Former Field Technician who is ready to move into an office based position
- Strong electrical/mechanical background
- Prior industrial maintenance experience a huge plus.
- Good sense for troubleshooting and problem solving
- Excellent communication skills and an ability to give direction to clients over the phone
- Team player — gets along with colleagues.
- Professional, courteous, and likable.
Location of our Service Technician Call Center
- Manteno, Illinois
- 60 miles south of Chicago
Military Veterans encouraged to apply; however,this position is open to everyone.