Canadian Service Manager - Cambridge West, Ontario Canada - 42869



JOB DESCRIPTION

Job #: 42869
Title: Canadian Service Manager
Job Location: Cambridge West, Ontario - Canada
Employment Type:
Salary: contact recruiter for details
Other Compensation: Bonus
Employer Will Recruit From: Local
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


This is a multi-national , Well known Machinery Build manufacturer. A top tier company that is well established within the Candian Manufacturing Landscape. 

JOB DESCRIPTION

Location: Cambridge, ON

 

  • Manage the Day to Day Service of the Canadian Service Department
  • Ensure Customer Satisfaction by efficient use of personnel and ensuring professional standards are maintained in communication and workmanship
  • Monitor and enforce our clients policies and procedures
  • Encourage and motivate personnel
  • Ensure Employee Turnover is minimal
  • Maintain and enforce Discipline in accordance with company policy and Canadian ESA
  • Ensure required employee training is up to date and encourage expansion of each employee capabilities by further training and experiences
  • Any other duties cited by General Manager

QUALIFICATIONS

  • This is a Top Tier Canadian Machinery build and service company.
  • Directly Supervise 18 Technicians across Canada (BC, Alberta, Quebec, Ontario) and 7 office associates reports directly to this role.
  • Must have 8-10 years of Service Management experience directly supervising Field Service Technicians in a Machine Build or System Integration environment within Canada. Ideally from a Top Tier System Integration (OEM) company.
  • Knowledge of CNC Machining Centers , their applications and Use within the Canadian industry (Automotive, Aerospace, Light Metal Fabrication)

Education:
Vocational/Technical/Diploma

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