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|Title:||Customer Success Specialist|
|Job Location:||Chatswood, New South Wales - Australia|
|Salary:||contact recruiter for details|
|Employer Will Recruit From:||Nationwide|
Client Success | Relationship Building | Global IT Vendor | Cyber Security | B2B | Retention | Renewals | SaaS | Great Location | Post Sales |
Globally recognised, this Company has an outstanding history of delivering award-winning, best of breed IT security solutions for consumers, small businesses and enterprises. The Company continues to develop innovative security and privacy protection products for Internet peace of mind including anti-virus and parental control applications. This Company is widely recognised for setting the technology standard by focusing on research and development.
As the sales function is growing rapidly, the company has introduced a new Customer Success division to the business.
You will be a confident, self-motivated individual who enjoys building and managing corporate (B2B) client relationships and can identify cross and up sell opportunities. You will be responsible for the post-sale relationship of corporate clients with a focus on adoption, expansion, and retention.
Bonuses will be paid for the successful achievements of KPI’s.
To be successful in this role, you must have the following essential criteria: