Director Credit Operations West Africa - Ivory Coast - 25904



JOB DESCRIPTION

Job #: 25904
Title: Director Credit Operations West Africa
Job Location: , - Ivory Coast
Employment Type:
Salary: $60,000.00 - $70,000.00 - US Dollars - Yearly
Employer Will Recruit From: Worldwide
Relocation Paid?: Negotiable

WHY IS THIS A GREAT OPPORTUNITY?


The role of Director Credit Operations will be based in West Africa and operate as part of the executive team. The Director of Credit Operations is responsible for driving credit performance at an operational level through coaching, supporting and mentoring the country credit teams. The Director Credit Operations will be required to live in Ghana, Senegal, CIV or Mali. 

JOB DESCRIPTION

The role of Director Credit Operations will be based in West Africa and operate as part of the executive team. The Director of Credit Operations is responsible for driving credit performance at an operational level through coaching, supporting and mentoring the country credit teams. The Director Credit Operations will be required to live in Ghana, Senegal, CIV or Mali. 

 

The ideal candidate for Director Credit Operations is someone who has excellent stakeholder management and communication skills, while also being data driven when looking at results. The organisation operates in a matrix and autonomous manner so the Director of Credit Operations must be able to influence and persuade through out all levels within the organisation.

The Director of Credit Operations must have solid experience in credit solutions in a B2C environment dealing with those at the bottom of the pyramid.

The ideal candidate needs to be results focused, with operational experience in credit, call centres or field roles in West Africa. Travel is required in this role across the organisations geographies. The Director Credit Operations will be required to travel across the geographies speaking to, and understanding, both customer issues and front line staff problems.

 

Requirements:

Experience in a fast growing, dynamic work environment

Experience in working, collaborating and managing remote teams

A data-driven approach to analysing complex problems

Experience with planning, piloting and scaling initiatives

Entrepreneurial spirit with the ability to be innovative and comfortable to challenge the status quo

Fluency in French and English and ability to travel within the region on a need basis, up to 50% of the time.

QUALIFICATIONS

Education:
University - Bachelor's Degree/3-4 Year Degree

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