Events Operations Manager - Hamilton Island, Queensland Australia - 45664


Job #: 45664
Title: Events Operations Manager
Job Location: Hamilton Island, Queensland - Australia
Remote Job: Unknown
Employment Type:
Salary: $80,000.00 - $85,000.00 - Australian Dollars - Yearly
Other Compensation: Subsidised accommodation and gym
Employer Will Recruit From: Nationwide
Relocation Paid?: NO


Working on Hamilton Island is working in paradise. Situated in the Whitsunday Islands at the Southern End of The Great Barrier Reef this car-free island is covered in bushland, and the coast is fringed by coral reefs. Tours offer up-close sightings of koalas, kangaroos, wallabies and kookaburras. All accomodation and restaurants have a level of sophistication with the Qualia accomodation as exclusive as anything anywhere in the world,

All Hamilton Island roles are eligible for the Qld Government Work in Paradise $1500 incentive payment. 

All roles include: Subsidised accommodation, benefits includes discounts on tours and restaurants and $10 p.w. gym membership.


Very busy role, small weddings to large scale events up to 700 pax. Multiple events happening at the same time. Reports to GM – Events.
Start mid Jan.

About The Role

Hamilton Island events cater to a whole range of options from Business events for hundreds, with multiple break out areas, Sporting events from outrigging championships and the spectacular Hamilton Island Race week,  to marathons and charity runs, Golf Pro Ams, Weddings, of all sizes and styles all created to suit the individual requirements of the client.

Your role as Events Operations Manager will focus on the Operational Delivery of the events department and is critical to success of Hamilton Island Events. Reporting directly to the Director of Events this key role is hands on managing, mentoring and motivating the Events Food and Beverage team. 

You will also:

  • Coordinate, roster and manage logistics of all events delivery
  • Provide event service for conferences, weddings, and special events groups 
  • Venue management of all conference and event venues
  • Develop and maintain sound relationships with island managers, contractors and third party vendors. 
  • Deliver the best events to our guests from a holistic Hamilton Island business view 
  • Liaise with relevant departments with regards to Multi Hire, Job share,  recruitment, structured training courses and career/personal development for all Events operations staff
  • Assist (DIR) to ensure all financial statistics and results relating to conference and event operations are monitored and used effectively to develop operational plans and ensure targets and budgets are met
  • Manage all operational - procedure manuals, performance standards and Delivery
  • Review staff performance and improve standards in conjunction with HIE policies



About You

You are a dynamic, focused events professional.  Your superpower is time management and organisation.  You thrive on delivering unique bespoke events and love exceeding your client’s expectation. You’re a born communicator and can naturally build rapport with clients, your team and island managers.  You’re a cool cat, take everything in your stride and know how to MacGyver a solution to every problem.  You take pride in your personal presentation and love hosting business soirees.

You will also:

  • Have a Diploma of Hospitality or Event Management or equivalent 
  • Demonstrate thorough knowledge and skill set in all types of Food and Beverage service 
  • Have minimum experience of 2 years working in a similar position.
  • Be exceptionally organised with strong administration skills and ability to work to deadlines
  • Whilst a team player, you are also self-motivated with the ability to work autonomously
  • You have used Salesforce or a similar Event Management System in a current or previous role
  • Have an Open Driver Licence and a Queensland valid RSA

Although not essential it will be an advantage to have previous experience using Amadeus and online booking platforms such as Register Now.



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