|Title:||Field Clinical Specialist - Medical Device|
|Job Location:||Palo Alto, California - United States|
|Salary:||$80,000.00 - $90,000.00 - US Dollars - Yearly|
|Other Compensation:||20k differential + 10% bonus|
|Employer Will Recruit From:||Nationwide|
This is a great opportunity because the candidate will have the ability to impact many areas of the business. Training, education, sales, troubleshooting, sales support, etc. This positon could involve new product launch, trade shows, techinical support on products, etc. This exciting innovative product line is high profile at Stanford University and is highly respected within the industry. This is an international organization with a family/local feel.
Job Title: Field Clinical Specialist
TERRITORY: Northern, CA, WA, ID, must reside in Palo Alto, CA area
POSITION SUMMARY: The primary objective of the Field Clinical Specialist is to provide field-based clinical and technical training/support for this Medical Device product line. The candidate will be responsible for training health care professionals in the use of the medical devices and support associated surgical procedures; programming devices and providing technical expertise in the use of the Medical Device/Implantable product line. The candidate will perform these duties and develop the necessary training skills in compliance with FDA regulations, Good Clinical Practices.
SPECIFIC DUTIES AND RESPONSIBILITIES: The responsibilities include (but are not limited to): • Surgical case coverage. • Follow-up support and troubleshooting of Implantable Products. • Conducting patient programming’s. • Conducting required training for new and existing centers. • Represent devices from a clinical perspective at tradeshows, local meetings, group dinners etc. Key Responsibilities: Clinical and Technical Support • Represents company during surgeries, implants, and device programming. • Demonstrates expertise in all aspects of implanted medical devices and troubleshooting techniques. • Provides support and follow-ups in hospitals and clinics. • Receives technical inquiries by telephone. • Researches solutions to questions or problems. • Provides on-call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc. Educational/Research Support • Educates and trains physicians, hospital personnel and office staff on technical matters relating to key products. • Builds professional and technical knowledge by engaging with customers, attending scientific conferences, educational workshops, delivering presentations and training to field personnel and reviewing professional publications • Regularly educates and updates physicians/clinicians and clinic follow-up staff on new product releases of device systems and features, including both hardware and software modifications. • Aid physicians with technology – literature searches, engineering, Bioness technology. Internal Support • Educates and trains personnel on technical and clinical matters relating to products. • Maintain open, effective communication with all functions, including Regulatory Assurance, Quality Assurance, and Product Development, as well as with employees. • Assist sales to identify and target physicians. • Perform other related duties as assigned or requested. • Must be able to operate with little direct supervision. • Travel may be extensive, up to 60%, with 2-3 overnights a week.
EDUCATIONAL REQUIREMENTS: Bachelor's degree in health care related field or a four-year degree with health care/clinical experience. Advanced degree in health sciences or engineering preferred. RN is a +
EXPERIENCE: Prior surgical and/or OR support experience as a field clinical engineer, technical representative, technology. Prefer rainer or clinical trainer in medical device field.
KNOWLEDGE, SKILLS AND ABILITIES: Candidate must have: • Ability to communicate effectively with health care professionals. • Ability to instruct/coach others on use of products and clinical applications. • Strong interpersonal skills and professional demeanor. • Effective problem solving and trouble shooting skills. • Excellent organizational skills. • Ability to prioritize under pressure. • Solid MS Office skills including PowerPoint. • The ability to manage multiple tasks simultaneously.
University - Bachelor's Degree/3-4 Year Degree