IT Operations Engineer - Syracuse, New York United States - 44134



JOB DESCRIPTION

Job #: 44134
Title: IT Operations Engineer
Job Location: Syracuse, New York - United States
Employment Type:
Salary: $55,000.00 - $65,000.00 - US Dollars - Yearly
Employer Will Recruit From: Regional
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


  • Clean work environment
  • Health, dental, life insurance
  • PTO
  • Holidays
  • 401(k) & profit sharing pan, and bonuses

JOB DESCRIPTION

In this role you will be responsible for assisting the IT department with all information technology resources and technical support activities.

Responsibilities:

  • Tier 1 support; monitor service desk phone support line.
  • Tier 2 support; conduct hardware repair and replacement, new workstation configurations, network troubleshooting.
  • Track and deploy computer software and equipment.
  • perform maintenance and assist with troubleshooting printers, scales, hand scanners and AV devices.

QUALIFICATIONS

Background profile:

  • Associated degree in Computer Science or related experience.
  • Two years IT support experience.
  • CompTIA A+ and/or Network+ Certification.
  • Experience with Azure Active Directory
  • Experience with Cyber Security best practices
  • Knowledge of Microsoft Office suite

Education:
University - Associate's Degree/Graduate Diploma/2 Years

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