Inside Sales Representative - Wilmington, Delaware United States - 19139

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Job #: 19139
Title: Inside Sales Representative
Job Location: Wilmington, Delaware - United States
Employment Type:
Salary: $55,000.00 - $80,000.00 - US Dollars - Yearly
Other Compensation: Bonus 10%
Employer Will Recruit From: Regional
Relocation Paid?: Negotiable


Company is a formulater and manufacturer of Excepients and API's (Active Pharmaceutical Ingredients) They are a global manufacturer and distributor for many of the most recognizied names in pharmaceutical products.

This is a newly created position to support the sales group. Located at Corporate in Wilmington DE.

Candidates must come from Excipients, API’s or Medical device. Really want a local candidate but will consider relo assistance for a regional renter. Base salary 60-80k plus 10-15% bounus.   25% Fee  This is one of my best clients for the past 10 years

All these titles probably can work:

1. Insides Sales

2. Possibly Customer Service

3. Quality position responsible for customer complaints

4. Sales person who wants to come in house



The Inside Sales Representative will be a key member of our Global EDDS Commercial organization that will perform a variety of activities to support the accelerated growth of the business. Reports to the Global Head of Sales, Excipients and Drug Delivery Systems (EDDS).

 We are looking for a customer focused individual who has the ability to handle multiple projects/responsibilities simultaneously, the ability to maintain composure in challenging situations, polished communications skills, and a dedicated commitment to fulfill customer’s needs and solve people’s problems.

Compensation - Base Salary 55-80k plus 10-15% target bonus

 Essential Duties and Responsibilities:

  • Sales and growth targets of a selected group of house accounts.
  • Cold call/prospect lists provided by Marketing in support of new product or promotional initiatives
  • Qualify and assign leads generated from technical inquires or from trade shows to the appropriate field account manager via
  • Initiate sample requests received directly from customers via phone, email or website, input into SFDC for appropriate follow up
  • Coordinate response to customer’s technical inquiries about our products received through web site, phone or email
  • Initiate customer complaints, monitor and drive the complaint completion from start to finish until the customer receives the final investigation letter


  • Bachelor degree in Life, Physical or Engineering discipline
  • 3+ years of sales experience (in pharmaceutical ingredients or Medical Devise) and demonstrated inside sales growth track record
  • 2+ years of experience in laboratory or pharmaceutical industry environment (preferred but not required)
  • Independent thinking
  • Excellent interpersonal skills in both verbal and written
  • Excellent time management and organizational skills
  • Ability to work in a team and independently
  • Produce work that is well executed, accurate and attentive to details and take ownership of all interactions; resourceful and willingness to go above and beyond.
  • Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism
  • Cultural diversity sensitivity given global footprint and team.
  • Fluent in English. Additional languages desirable.

University - Bachelor's Degree/3-4 Year Degree