Lead Technical Support Specialist - Westland, Michigan United States - 26263

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JOB DESCRIPTION

Job #: 26263
Title: Lead Technical Support Specialist
Job Location: Westland, Michigan - United States
Employment Type:
Salary: $40.00 - $45.00 - US Dollars - Hourly
Employer Will Recruit From: Local
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


The Lead Technical support Specialist will also partner with the Infrastructurelead on company wide initiatives. As part of a small team, this position will have a large impact on the IT of the entire company. The role will serve as the face of the IT support departments main point of contact. 

JOB DESCRIPTION

Maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.

QUALIFICATIONS

- Prior Lead or management experience. (Tier 1’s as the final escalation point for IT issues- that are over tier 2 and 3 are acceptable)

- Certification Required: A+ certification (or similar certifications)

- Required 4 Years of technical support

- Experience with LAN/WAN, local/networked printers, Microsoft operating systems, MS Office and MS Exchange, Netware, Active Directory.

Education:
None