Payments Customer Service and Support - Mandarin - Douglas, Isle of Man Isle of Man - 22405

This closed position was filled. Check out our Jobs Search Page for our current open positions similar to this one.

JOB DESCRIPTION

Job #: 22405
Title: Payments Customer Service and Support - Mandarin
Job Location: Douglas, Isle of Man - Isle of Man
Employment Type:
Salary: $30,000.00 - $40,000.00 - UK Pound Sterling - Yearly
Employer Will Recruit From: Worldwide
Current passport eligible to work in the EU or UK is mandatory
Relocation Paid?: Negotiable

WHY IS THIS A GREAT OPPORTUNITY?


ePayment Customer Support Expert job opening for someone with a background in Mandarin and eGaming customer support reporting to the Head of Payments / Manager, in Douglas, IoM.  We are supporting an eCommerce / eGaming client in the Isle of Man and have executive level relationships to facilitate this recruitment with professionalism. 

Salary negotiable in line with experience so a lose range is given at £25K-£35K (if you are in London, as the income tax is different in IoM, this is more like a London base of £45K + bonus + benefits).

JOB DESCRIPTION

  • Experience with Mandarin speaking consumers in consumer online eCommerce payments
  • Knowledge of wechat Alipay QQ CUP
  • Troubleshooting and investigation of technical issues
  • Manage effective relationships with other departments and suppliers in co-locations and time zones 
  • If your current passport allows you to be employed by a UK or EU country, you are eligible to apply as the client will then produce a permit to work in the IoM
  • If you have not directly supported ePayment but have done everything else eg Mandarin eCommerce customer support, then we may be able to consider your application further

For your initial interview with our BluZinc CEO, Jonathan Pearson, please apply and will be in touch!

QUALIFICATIONS

ePayments eGaming Support Specialist with Mandarin customer experience