Post Sales Engineer - Hong Kong - 17104



JOB DESCRIPTION

Job #: 17104
Title: Post Sales Engineer
Job Location: , - Hong Kong
Employment Type:
Salary: contact recruiter for details
Other Compensation: On Target Earning Bonus (70% Basic / 30% Bonus)
Employer Will Recruit From: Regional
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


Our client, a Shenzhen Stock Exchange listed enterprise, is a leading network solution supplier of China. They focus on customer benefits and strive to improve the network application experience of our customers through continuous technological innovation. They provides end-to-end network solutions for telecom carriers, financial services, government agencies, education and enterprises to create values for customer networks.

Our client has 40 branches with sales and service covering Asia, Europe, North America, and South America. Currently, there are more than 4,000 employees, of which 2,000 are R&D engineers working in 5 R&D centers located in Fuzhou, Beijing, Shanghai, Chengdu and Tianjin.

Our client is the only company of data communication to be certified as an innovative enterprise in China. Every year 15% of sales income is invested in R&D, and 30% of R&D funds in high-tech pre-research. In 2000 they introduced the first domestic-made modularized switch and the full suite of gigabit switches, which promotes the successful rise of indigenous network brands in China. In 2011 our client rolled out China's first cloud-computing data center switch family, which makes them a pioneer on the cloud-computing network platform. With continuous improvement on the innovative road of independent R&D, their client leads and promotes the development of cutting-edge network technologies in China.

In the network economy era, they believe that each progress in network technology changes people's life, work, and education. Our future orientated client embraces the missions of promoting network technology development, achieving technology and application convergence, and advancing social progress, thereby helping our customers and partners benefit from the new era.

JOB DESCRIPTION

Responsbilities

  1. Provide technical assistant and support to Our Client’s channel, system integration and distributors
  2. Provide hi-touch technical assistant, support to Our Client’s Key/VIP clients and close support collaborate with channel/system integration to service the account(s)/client(s)
  3. Develop Our Client’s channel partner/system integration/distributor support skill by managing and conducting Post Sales technical training/workshop regularly
  4. Close collaborate with Our Client’s 2nd Level (IBD TAC) support to address partner(s) and end customer support requests
  5. Provide necessary Inter-department/cross department POC, offer regional support service when necessary;
  6. Collaborate with Our Client’s R&D team to conduct new product feature and POC tests, help to release to the global market.
  7. Collaborate with Our Client’s strategic business partner(s) [enterprise network software solution] to conduct POC.
  8. Provides technical support to partners and end customers to promote jointly developed products solutions
  9. Regional Travel may be required in support of ASEAN markets

QUALIFICATIONS

Requirements:

  1. Bachelor degree in Computer Science, Electronic/Electrical/Networking Engineer Degree
  2. 7+ years technical experience on sales support, maintain of enterprise network products (any of ) main stream vendors : Cisco Systems, Hewlett Packard Enterprise, Aruba, Ruckus, Huawei Enterprise, Juniper Networks and working in system integration or value-add distributor
  3. MUST BE PROFESSIONALLY FLUENT IN SPOKEN AND WRITTEN ENGLISH AND CHINESE, SPEAKS CANTONESE AND MANDARIN CHINESE
  4. Technical skill on Switching, Routing, Wireless LAN, Network Orchestration/Integration are a must and additional skill on enterprise network software and server virtualization are added advantages;
  5. Certified professional with: CCNP/CCIE [Prefer], ASE/Master ASE [HP Enterprise], Aruba Certified Mobility Professional (ACMP), HCNP/HCIE [Huawei Enterprise], JNCIP/JNCIE [Juniper Networks]
  6. Have good interpersonal skill and able to communicate in all level
  7. Job opens to Hong Kong Citizens or those that have secured work visa to work in Hong Kong Legally

Education:
University - Bachelor's Degree/3-4 Year Degree

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