SAP CRM - Mason, Ohio United States - 19398



JOB DESCRIPTION

Job #: 19398
Title: SAP CRM
Job Location: Mason, Ohio - United States
Employment Type:
Salary: $85,000.00 - $95,000.00 - US Dollars - Yearly
Employer Will Recruit From: Regional
Relocation Paid?: Yes

WHY IS THIS A GREAT OPPORTUNITY?


SAP CRM is the key.  There are two current roles and another SAP CRM of a different level on the way...

Manager’s Notes:

·         Developing new mobile application for Sales team

·         Building new application to bridge Dynamics to SAP

·         Responsible for detailed requirements

·         Support of application – address tickets & escalations\

·         Application will gather the information and push to the CRM/Dynamics system

·         Microsoft recently came out with new version of Dynamics

·         Looking for experience with CRM systems with sales background and managing customers and prospects

JOB DESCRIPTION

Currently looking for a Business Analyst Level 3 for the Sales Technical team within IT.  The Business Analyst Level 3 is responsible for:  collaborating with business partners within one or more business functions to align technology solutions with business strategies; demonstrating an in-depth knowledge of a business area, in the context of the business client’s function, to identify and communicate how IT solutions can assist; supporting one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business; serving as a project team member or leader.

 

 

 

Manager’s Notes:

  • Communicate with Brigger’s Sales/Marketing team for Dynamics Connect project – Dynamics 365 – sales/marketing to manage prospects and customers
  • Building new application to bridge Dynamics to SAP
  • Be the lead on the overall project and will need to understand the mobile application
    • Work with team on high-level requirements
    • Work with SAP team to develop application
    • Make sure deliverables on time
    • Make sure pilots/rollouts go smoothly
    • Testing of application
    • Prioritize release items
    • Product owner – application is in pilot and will be fully rolled out in next few months
    • Functionality ½ there, still working on enhancements and support
  • Microsoft recently came out with new version of Dynamics
  • Looking for experience with CRM systems with sales background and managing customers and prospects

 

 

QUALIFICATIONS

  • High school diploma/GED; Bachelor’s degree, preferred
  • Minimum 6 years of experience in Information Technology
  • Minimum 6 years of work experience with business process analysis and requirements gathering for enterprise applications, with strong emphasis on communication with the customer
  • Minimum 6 years of experience writing business requirements
  • Minimum 4 years of developing, facilitating, and executing test cases
  • Experience with SAP CRM, preferred
  • Experience in mobility, preferred
  • Experience with managing projects, including scope, budget, and timeline, preferred
  • Experience supporting a workforce working with sales in field, preferred
  • Experience in tablet usability/screen layout, preferred

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