Senior Technical Program Manager- Remote East Coast USA - New York United States - 35574


Job #: 35574
Title: Senior Technical Program Manager- Remote East Coast USA
Job Location: , New York - United States
Employment Type:
Salary: contact recruiter for details
Employer Will Recruit From: Regional
Relocation Paid?: NO


Our Client is a solidly backed, award winning startup, with massive financial inut from some of the most recognizable VC's out there.  They have backing from some of the largest security companies in the world. They are disrupting the twenty-one billion dollar access control industry through facial recognition and artificial intelligence. Our product is a frictionless and secure physical access control platform built with our proprietary full-stack software and hardware that integrates into the existing security infrastructure in corporations. Enterprises choose us to modernize their infrastructure and deliver a touchless and secure solution for their employees.


Technical Programs at our Client span from product through to customer and company readiness, including field enablement and customer validation. The ideal candidate must enjoy being challenged, learning-by-doing, working as a team, using data to inform decisions, and have excellent communication and people skills. You're a great fit for this role if you have experience working across the software development lifecycle from incubation to operation, are a lean-agile guru, a stakeholder wrangler, a strong communicator and a driver of collaborative change management processes.


In this role you will join our fast-growing team as a program designer and facilitator for successful and predictable delivery of key product initiatives including new feature sets &/or products. In this role you will help product teams from Architects to Devops manage complex dependencies and aggressive initiative timelines. The position requires working

cross-functionally with Our Client’s product leadership as well as product managers and team leads from engineering, architecture, user experience, product marketing, sales, technical field and back-office teams.


  • Act as expert and trusted advisor for all internal product lifecycle and business processes.
  • Drive planning and execution with initiative owners.
  • Work with product owners to break down and organize work into an effective plan.
  • Drive clear decision making (process, tools and facilitation) required to balance risk, effort and timelines.
  • Proactively identify and track risks and mitigations.
  • Guide timely escalation and/or negotiation up the chain when needed.
  • Ensure appropriate, regular cadence of communication across all stakeholders.
  • Conduct retrospectives and gather feedback and data on program success metrics.
  • Help design & roll out internal process workflows and metrics.
  • Ensure visibility of work and its status in our systems of record.
  • Facilitate the development of collaborative cross-team dependency solutions.
  • Communicate effectively with technical and non-technical stakeholders.
  • Work with key stakeholders across the company in multiple Time Zones (GMT+2, GMT-5 & GMT-8) to ensure successful product releases




  • 5+ years experience managing technical, complex initiatives & projects from initiation to completion.
  • Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions.
  • Proven ability to work and effectively, prioritize and organize your work and the work of others in a highly dynamic environment.
  • Ability to execute and manage performance and expectations within a cross-functional, matrix management environment.
  • Experience working with software incubation projects & lifecycle management.
  • Experience practicing principles of Lean and Agile and how to blend with traditional project management best practices.
  • Preference for collaborative work as a member of a multidisciplinary team.
  • Experience overcoming the difficulties of managing projects with remote and global team members.
  • Strong written and oral communication skills.
  • Ability to perform business / systems analysis to assist with process solutions.


Preferred Qualifications

  • Experience with JIRA and Confluence as both a user and administrator
  • Preferred certifications in one or more: Agile Scrum Master, Kanban, Scaled Agile, APMG, Six Sigma Belts.
  • Located in US Eastern Time Zone (GMT-5)

University - Bachelor's Degree/3-4 Year Degree


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