Service Manager - Ag Equipment - Swift Current, Saskatchewan Canada - 32613

JOB DESCRIPTION

WHY IS THIS A GREAT OPPORTUNITY?

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Our client offers one of the best career opportunities for Service Department leaders in Canada; providing their customers with the products, service, and expertise they expect in an established brand. Everything is there! Shop Foreman, Service Writers, dozens of technicians, new facility, training labs, and full HR support.

JOB DESCRIPTION

NOTE: Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, we will not consider your job application.  As we are not licensed to assist with immigration, those with temporary work permits or those located outside of Canada cannot be retained in our database.

Reporting to the Branch Manager, as the Service Manager, you will:

• Supervise staff assigned to the Service Department
• Manage Service Department processes to ensure internal and external customer satisfaction
• Create annual Service Department goals and budget, in alignment with the organization's financial and operational objectives
• Develop and execute Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Coordinates customer clinics, field days, and related promotional events
• Submit all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
• Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
• Reviews work orders for completeness and accuracy prior to customer billing
• Ensures all departmental tools, equipment, and vehicles are in good working order
• Manages recruiting, staffing and employee development activities for employees reporting to this position
• And other duties as assigned

 

 

QUALIFICATIONS

To be considered for this role, you offer:

• 3+ years supervisory experience in a related Service Department operation
• Applicable training to be knowledgeable regarding the repair of agricultural equipment
• Proficiency with Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Basic understanding of financial principles relative to Service Department operations
• Ability to analyze and interpret internal reports
• Ability to work extended hours and weekends
• Excellent customer service skills

If this sounds like the kind of opportunity of which you personally might like more information, apply today to confidentially establish your interest and your intent to proceed.

NOTE: Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, we will not consider your job application as we are not licensed to help with immigration. Those with temporary work permits or those located outside of Canada cannot be retained in our database.

This posting will remain open until a suitable candidate is selected. As per the Grasslands Group of Companies Privacy Policy, your personal information is completely confidential.

 

Education:
University - Associate's Degree/Graduate Diploma/2 Years