Software Training Manager - Richmond, Victoria Australia - 22894

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Job #: 22894
Title: Software Training Manager
Job Location: Richmond, Victoria - Australia
Employment Type:
Salary: contact recruiter for details
Employer Will Recruit From: Local
Relocation Paid?: NO


Great permanent, full-time role for a strong Training Manager experienced in training external customers/users in the use and adoption of cloud software (SAAS) products. Based in Melbourne's inner suburbs, you'll have the opportunity to make the role your own - while being the Trainer yourself, you will have influence over the training program planning, strategy, design, and delivery.  Experience training customers in the use of cloud-based SaaS applications/IT systems is ideal. (AGILE, AWS, Java environment)


The Company

Our client is an industry-leading and award-winning Australian Cloud software vendor in the rapidly emerging global CRETech space, supporting many of the most recognisable businesses in Australia and New Zealand, and continuing to expand internationally.

Actively promoting a friendly, team-orientated, equal opportunity, and ultimately enjoyable working environment for all staff, they proudly offer additional leave entitlements and staff benefits with a genuine focus on flexibility for work-life balance, and ongoing skills and PD training to foster a happy and professional team.


The Role

The company is now seeking to appoint an experienced Training Manager.

Reporting to the General Manager – Client Services, as Training Manager, you will be responsible for both the design and delivery of training requirements for Customers and their Users. This role requires interstate and overseas travel.

As the company continues to expand the requirements for training increase, including the need for more online tools, assets and efficient systems and processes. Previously a combined role, the right candidate will know how to make the Training Manager role their own, influencing its direction, scope, and growth. Whilst the quality training of new Users to drive strong adoption is the priority it is also expected that there are further opportunities for upskilling and supporting Users in less direct or even more automated ways.

This is envisaged to be a full-time role for an already proven individual; however, some flexibility in the role may also be conducive for someone looking to operate on a less than full-time basis, with a successful and innovative technology company.  A competitive salary will be negotiated with the successful candidate.


Skills & Experience

With experience in Cloud software, in the financial or business sector generally, organising and delivering a day’s product training for up to six attendees at a time would be second nature for you.

Beyond the classroom, your professional interests and experience will include the use of technology, systems, and tools to deliver the most effective and efficient learning outcomes for new users and customers.

Whilst sufficient experience is essential, we also see opportunity for an individual who is seeking to make a next step up in their professional career.


Ideally, you will have the following:

  • Qualifications and/or accreditations in professional training
  • 5+ years of hands-on experience as a Software Trainer to businesses
  • Knowledge and confidence to effectively implement training systems & tools
  • Experience in developing/maintaining user tutorials and other training materials
  • Experience in Customer Support and/or software testing would be considered an advantage
  • A passionate trainer who can operate well both autonomously as well as in a team.
  • A proven ability to deliver and maintain a high standard of work
  • Excellent communication skills