Sr. Service Technician  - Charlotte, North Carolina United States - 41282


Job #: 41282
Title: Sr. Service Technician 
Job Location: Charlotte, North Carolina - United States
Employment Type:
Salary: $55,000.00 - $85,000.00 - US Dollars - Yearly
Other Compensation: Bonus
Employer Will Recruit From: Nationwide
Relocation Paid?: Negotiable


Automation in the manufacturing and enterprise sector will only continue to grow at a very sharp pace. This is already a mid-sized company that plans to double in size in next 4-5 years.  Their other divisions are on same trajectory. You will only grown and advance further.


We are looking for a Senior Service Technician to help us continue providing world-class service and support at our customer’s sites. The Senior Service Technician shall be responsible for supporting commissioning and servicing of electrical and control functions for SSI’s projects in the Americas.     You should be highly organized, customer driven, and a self-starter. You must have a strong technical competence – with experience working with Allen Bradley and Siemens controls programming and troubleshooting.

Technical Support:

• Work with customer’s maintenance and operations groups, as well as SSI’s internal service team to plan project executions that will be successful – with all needed resources and materials available to complete a project.

• Work on-site with end-users to solve complex technical problems.   Manage system diagnostics and resolve onsite issues.  Provide expertise in controls, mechanical and electrical equipment, and general troubleshooting knowledge.

• Attend project and commissioning meetings to report progress and discuss in an open forum any risks or benefits relating to responsibilities and projects.   Provide written reports of service activity, assessments of issues, customer communications, and steps taken to resolve problems.

• Be available for technical support for the wider Company Group, when required.

• Be available and perform technical support training for Company employees and customers. 





• Four-year degree in Engineering or Technical discipline

• Minimum 10 years’ experience within industrial automation

• Minimum 5 years’ experience in manufacturing maintenance

• Proven experience working autonomously.

• Ability to travel 60% of the time across the United States; this may include nights and weekends.

• Ability to relocate or currently residing in Charlotte, NC.

• Preferred experience managing small teams.

• Strong organizational skills with the ability to prioritize. Patience and people skills when dealing with demanding clients and difficult situations.

University - Bachelor's Degree/3-4 Year Degree


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