Trading Support Analyst - Chicago, Illinois United States - 36729



JOB DESCRIPTION

Job #: 36729
Title: Trading Support Analyst
Job Location: Chicago, Illinois - United States
Employment Type:
Salary: $75,000.00 - $90,000.00 - US Dollars - Yearly
Employer Will Recruit From: Local
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


 

Trading Support Analyst

 

OVERALL PURPOSE OF ROLE

Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems

JOB DESCRIPTION

SKILLS AND EXPERIENCE AND PROFESSIONAL QUALIFICATIONS REQUIRED FOR ROLE

  • Excellent communication and organization skills
  • Process driven and systematic
  • Ability to work as part of a team in an environment with changing expectations
  • Dynamic work ethic; ability to adapt to changing electronic trading environment. Pro-actively learning new technology and adapt to new technologies, platforms or requirements
  • Proactive and willingness to pick up issues
  • Calm demeanour
  • Shift coverage is generally between 6:30am and 5:30pm (to cover 8.5 hours) Mon-Fri; with occasional needs for after hours, weekend and holiday coverage.

Key Technologies And Skills

  • Minimum of 2 years’ experience working with front end systems and admin tools including CTS, TT, Fidessa, CME Direct/Clearport and various others.
  • Working knowledge of Fix Messaging Protocol with a minimum of 6 months hands on experience
  • Minimum of 6 months’ experience with High Frequency technologies and handling of a demanding client base.
  • Excellent working knowledge of database queries and excel for Compliance audits and management reporting
  • Minimum of 1 year experience of client on-boarding for both Fix and API protocols
  • Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)

 

QUALIFICATIONS

Duties

  • Provide 1st/2nd line support for all Trading Platforms offered by  a globally to both internal and external client base
  • Trading front end functionality UAT testing
  • Client on-boarding & conformance testing
  • New system functionality analysis and implementation
  • Exchange reporting & Compliance audits
  • High Frequency trading platform knowledge
  • User & account administration to include limits adjustments upon Risk approval
  • Manual ticket booking
  • System outage management of client trades
  • Monthly transactional and volume reporting across all trading system
  • Liaison between technology dept. and business groups to communicate changes
  • On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.

The Company may require you to carry out other duties from time to time
 

Education:
University - Bachelor's Degree/3-4 Year Degree

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